Dixie is forced to take a call during her break, only to become frustrated by what appears to be a hoax. Unhappy with her working conditions, she complains to ambulance controller Louise, but their feud has fatal consequences. Meanwhile, Dylan goes beyond the call of duty to help a frightened youngster whose mother appears to have taken an instant dislike to him

Aired on 11/05/2011

Casualty • S26E12
Derek Thompson Derek ThompsonCharlie Fairhead
Oliver Stark Oliver StarkKyle DeNane